FAQ

Altè is made for those who value timelessness over mass production.

Limited production runs, high-quality aluminium, and thoughtful details make Altè a travel companion built to endure journeys and the passage of time.

Altè combines:

  • Aerospace-grade aluminium — lightweight, durable, and develops a beautiful patina
  • Limited production runs with a unique badge
  • TSA-approved locks for secure travel
  • Quiet 360° wheels and a stable, reliable structure
  • Carefully finished interior for organized packing
  • Lifetime warranty and fast shipping from Finland

Orders placed before 16:00 are shipped the same day. Otherwise, they are dispatched the next business day.

All orders are shipped from Helsinki, Finland with an estimated delivery time of 1–2 business days.

Yes, we’re proud to offer free and fast shipping.

All orders are shipped from Helsinki, Finland with an estimated delivery time of 1–2 business days.

Yes, we offer a 60-day free returns policy. Simply return your suitcase unused and in its original packaging for a full refund.

A lifetime warranty means that Altè stands behind the quality of your suitcase for its entire lifespan. It covers manufacturing and material defects that affect the suitcase’s functionality under normal use.

If any part fails due to a manufacturing defect, we will repair or replace it — with no extra hassle for you.

What the warranty does not cover:

  • Normal wear and tear, such as aluminium patina or minor scratches
  • Damage caused by misuse or accidents
  • Cosmetic changes that naturally occur through travel

You can pay for your order with Visa, Mastercard, Apple Pay, MobilePay, PayPal, or Klarna, allowing you to split your payment into 3 interest-free installments.

All payments are processed securely and encrypted for your protection.

Yes. Altè suitcases are produced in limited batches. Each suitcase belongs to a small production run, with no ongoing mass production. This allows for fine finishing and keeps Altè genuinely exclusive.

Yes. The Altè Cabin suitcase is designed to meet the carry-on requirements of most major airlines, including EasyJet, British Airways, Lufthansa, SAS, Swiss, Austrian Airlines, Finnair, Norwegian, and Wizz Air Priority.

With a compact design and smart interior, it ensures a stress-free travel experience while fitting comfortably in overhead compartments.