Terms & Conditions
These Terms & Conditions govern the use of the Altè Luggage website and the purchase of our products.
1. Application of the Terms
By using our website or placing an order, you agree to these Terms & Conditions. If you do not accept the terms in full, you may not use the website or purchase our products.
2. Use of the Website
The website may only be used for lawful purposes. You may not use the website in any way that causes, or may cause, damage to the website or impair its functionality or availability.
3. Products and Product Information
We strive to ensure that all product information, prices, and descriptions displayed on the website are accurate and up to date. However, we do not guarantee the completeness or absolute accuracy of this information and reserve the right to correct any errors or omissions.
4. Materials and Finishing
Altè suitcases are made from high-quality aluminium. Due to the nature of the material and the manufacturing process, minor visual imperfections or small variations in finishing may occur. These are inherent characteristics of the product and do not affect its functionality or durability. By purchasing the product, you acknowledge and accept this.
5. Prices and Payment
All prices are displayed in the currency corresponding to the user’s selected location. Prices may change without prior notice. Orders must be paid using the payment methods available on the website.
6. Order Acceptance
Placing an order constitutes an offer to purchase. We reserve the right to accept or reject any order at our discretion, for example due to availability or payment-related issues.
7. Delivery
We aim to deliver orders within the estimated delivery time. We are not responsible for delays caused by circumstances beyond our control. For deliveries outside the European Union, any customs duties, taxes, or additional charges are the responsibility of the customer.
8. Right of Withdrawal and Returns
We comply with the EU Consumer Rights Directive. You have the right to withdraw from your purchase within 14 days of receiving the product and return it unused and in its original packaging for a full refund. Further details can be found in our Returns Policy.
9. Data Protection
We process personal data in accordance with the EU General Data Protection Regulation (GDPR). More information about how we handle personal data can be found in our Privacy Policy.
10. Intellectual Property Rights
All content on the website, including but not limited to text, images, logos, graphics, and software, is the property of Altè Luggage and is protected by copyright laws and international agreements.
11. Limitation of Liability
To the extent permitted by applicable law, Altè Luggage shall not be liable for indirect or consequential damages arising from the use of the website or the purchase of products. This does not limit any statutory rights granted to consumers under applicable law.
12. Governing Law
These Terms & Conditions are governed by the laws of Finland. If you are a consumer residing in the European Union or the United Kingdom, this choice of law does not affect your rights under mandatory consumer protection laws in your country of residence.
13. Dispute Resolution
Any disputes arising from these Terms & Conditions shall primarily be resolved by the courts of Finland. Consumers residing in the EU or the UK may also have the right to bring proceedings in the courts of their country of residence.
14. Changes to the Terms
We reserve the right to amend these Terms & Conditions at any time. Updated terms will be published on this page. Continued use of the website constitutes acceptance of the revised terms.
COMPANY INFORMATION:
ALTÈ LUGGAGE
Business ID: 3444752-1
Mail: info@alteluggage.com
Phone: +358 41 703 6904
Address: Paciuksenkaari 13, 00270 Helsinki, Finland